Built for Manufacturers.
Trusted by Clinicians.
Capture Revenue from
Point-of-Care to Home
We automate point-of-care ordering, streamline fulfillment, and direct-to-patient retail without adding headcount, building new systems, or disrupting your existing workflows.
Point-of-Care Ordering for Clinicians
Order Management and Fullfillment
Direct-to-Patient Retail
Our Solutions for Healthcare Manufacturers
Build Loyalty, Capture Revenue, and Streamline the Transition of Care
Point-of-Care Ordering App for Clinicians
Point-of-Care Ordering App for Clinicians
Equip clinicians with a fast, mobile-friendly tool to place complete, billable product orders at the point-of-care. Orders are validated in real time and routed instantly. Reduce delays, rework, and missed revenue.
Healthcare Order Management and Fulfillment Platform
Healthcare Order Management and Fulfillment Platform
Gain full visibility and control over point-of-care orders. Our platform validates, routes, and reconciles every transaction. Ensure clean claims, faster delivery, and fewer inbound status calls.
Direct-to-Patient Retail
Direct-to-Patient Retail
Automatically follow up with patients to offer personalized non-covered products. We handle outreach, supplier coordination, and fulfillment. Create a new revenue stream without extra effort.
Close Revenue Gaps with Easy Bedside Ordering
Fragmented workflows and disconnected systems leave money on the table and patients underserved. Traditional ordering methods and retail handoffs fail to capture the full opportunity.
Missed revenue at the bedside
High error rates in order submission
Incomplete orders and billing delays
Low patient follow-through post-discharge
No direct-to-patient retail solution
Why Healthcare Leaders Trust Valere for Order Management and Retail Solutions
End-to-End Program Without Operational Overhead
We manage the full order and retail lifecycle. From clinician tap to patient doorstep.
Faster Revenue, Fewer Errors
Real-time validation and intelligent routing eliminate delays, denials, and support backlogs.
Built to Grow With You
Our solution scales with your footprint, your supplier network, and your product lines without custom builds or IT lift.
Point-of-Care Ordering App for Clinicians
The Only Mobile App for Easy, Fast, and Complete Orders
We’ve built our app with the clinician in mind. We know providing care can be hectic. That’s why we built a mobile first ordering platform for post-acute products and services. Our mobile app is optimized for simple order entry while on the move or at the patient’s bedside.
Capture orders in real time at the point-of-care
Prevent incomplete or rejected submissions
Speed up product delivery and patient satisfaction
Healthcare Order Management and Fulfillment Platform
Easy, Fast, & Reliable Order Management
Our order management application providing tremendous operational efficiencies. Uniquely designed for the review, prioritization, qualification, and pre-approval of post-acute care orders.
Validate and route orders based on payer and
provider rules
Track fulfillment and status across suppliers
Reconcile issues before they reach billing
Direct-to-Patient Retail
Your Retail Platform for Non-Covered Healthcare Products
We deliver a streamlined retail experience for manufacturers, enabling them to offer essential non-insurance covered healthcare products directly to patients. Enhance recovery, improve outcomes, and expand your revenue streams.
Curate product offers based on diagnosis or therapy
Automatically engage patients via text or email
Beat major online retailers to the punch
Our Proven Process
What is healthcare workflow automation and how can it help my HME business?
Typical healthcare workflow automation uses a version of RPA and a set connectivity protocol (think APIs) to optimize repetitive, manual tasks across operations—like intake, billing, QA, and documentation. Valere is unique in that we leverage event streaming technology, protocol agnostic connectivity (meet your technology where it’s at) and AI-powered RPA to deliver our Workflow Automation for Healthcare solution. Valere Health reduces overhead, improves speed and accuracy, and enables your HME or service business to scale efficiently.
How does robotic process automation (RPA) reduce manual tasks in healthcare operations?
TODO
What is healthcare workflow automation and how can it help my HME business?
Typical healthcare workflow automation uses a version of RPA and a set connectivity protocol (think APIs) to optimize repetitive, manual tasks across operations—like intake, billing, QA, and documentation. Valere is unique in that we leverage event streaming technology, protocol agnostic connectivity (meet your technology where it’s at) and AI-powered RPA to deliver our Workflow Automation for Healthcare solution. Valere Health reduces overhead, improves speed and accuracy, and enables your HME or service business to scale efficiently.
How does robotic process automation (RPA) reduce manual tasks in healthcare operations?
TODO
Frequently Asked Questions (FAQ)
What is bedside medical ordering software and how does it help clinicians?
Bedside medical ordering software enables clinicians to submit complete, compliant product orders directly at the point of care. Flex+, Valere’s clinician-facing app, enables fast, accurate, and billable order capture at the bedside and helps your staff manage onsite inventory. The outcomes are reducing delays, rework, and missed revenue.
How does Valere automate bedside ordering for hospitals and providers?
Valere’s Bedside-to-Home program uses Flex+ to automate bedside ordering. Clinicians capture necessary patient and order data within a mobile interface, and orders are instantly validated and routed for fulfillment. This removes friction from care transitions and ensures billing accuracy.
What is post-discharge patient engagement and how does Mercato support it?
Post-discharge patient engagement refers to personalized outreach after a patient leaves care. Mercato automates this by sending tailored product offers via text or email based on treatment plans. Patients order online, and fulfillment is managed by Valere’s supplier network—creating new revenue without extra effort.
What is Flex+ and what does it do for clinicians?
Flex+ is Valere’s mobile bedside ordering app designed for clinicians. It enables fast, accurate, and billable order capture at the bedside. Flex+ validates entries in real time, prevents incomplete submissions, and helps ensure patients receive products before discharge.
How does SEGUE help manufacturers manage orders?
SEGUE is Valere’s centralized desktop platform for manufacturers and suppliers. It gives teams full visibility into bedside-initiated orders, performs rule-based validation, and ensures only complete, compliant submissions move forward—reducing fulfillment delays and inbound support calls.
Does Valere offer a medical product e-commerce platform for post-discharge sales?
Valere partners with your chosen e-commerce provider and empowers it through Mercato. Mercato drives automated, personalized outreach to patients, handles coordination with suppliers, and routes orders seamlessly—turning post-discharge into a scalable retail channel.
How does Valere’s order management system support clean claims and faster delivery?
How does Valere’s order management system support clean claims and faster delivery?
How does Mercato support direct-to-patient healthcare retail?
Mercato enables direct-to-patient retail by offering curated product recommendations post-discharge, personalized based on diagnosis or treatment. It automates patient outreach, routes orders to suppliers, and handles fulfillment—generating new revenue with minimal involvement from clinical staff.
Does SEGUE, Flex+ and Mercato integrate with my existing tech stack?
Yes. Valere enables integration with your existing ERP, billing, inventory platforms, etc. This includes real-time data movement, automated validation, and routing—without requiring point-to-point connectivity, custom builds, or disrupting current workflows.
Is Valere HIPAA-compliant and secure for handling patient data?
Yes. Valere is built on a healthcare-grade infrastructure that is both HIPAA-compliant and SOC 2 Type 2-certified. All data is encrypted in transit and at rest, and every transaction is logged for full traceability and audit readiness.
Do my teams need to learn new systems to use Valere?
Flex+ (for clinicians) and SEGUE (for manufacturers) are intuitive, modern interfaces built to fit existing workflows with minimal training required. Mercato runs invisibly and requires no hands-on management. The Valere platform delivers automation without complexity.
What clinical workflows does Flex+ support at the bedside?
Flex+ supports intake-based workflows including product selection, eligibility verification, order capture, inventory management, and real-time validation. It’s designed to reduce order errors, accelerate discharge, and improve patient satisfaction.
How are product offers customized for each patient in the post-discharge experience?
Mercato enables providers to define product recommendations based on diagnosis, treatment, or care plan. This ensures outreach is clinically relevant, personalized, and aligned with the patient’s actual recovery needs.
Does Valere handle inventory or fulfillment for bedside or retail orders?
Yes. Through our supplier network, Valere manages product fulfillment across both bedside and post-discharge channels. Clinicians can dispense products immediately via Flex+, while Mercato handles post-discharge delivery without requiring internal logistics.
Can Valere help protect and grow manufacturer revenue after discharge?
Absolutely. Valere’s Bedside-to-Home program enables manufacturers to own the patient relationship beyond the facility. By combining order validation, real-time tracking, and direct-to-patient retail, it helps capture missed revenue and build long-term brand loyalty.
What is healthcare workflow automation and how can it help my HME business?
Typical healthcare workflow automation uses a version of RPA and a set connectivity protocol (think APIs) to optimize repetitive, manual tasks across operations—like intake, billing, QA, and documentation. Valere is unique in that we leverage event streaming technology, protocol agnostic connectivity (meet your technology where it’s at) and AI-powered RPA to deliver our Workflow Automation for Healthcare solution. Valere Health reduces overhead, improves speed and accuracy, and enables your HME or service business to scale efficiently.
How does robotic process automation (RPA) reduce manual tasks in healthcare operations?
TODO